Bodylume Legal
Shipping Policy
Bodylume provides free worldwide shipping. Delivery availability and estimates depend on destination, carrier operations, customs and local conditions.
Last updated: July 31, 2026
Worldwide delivery
We ship to supported international destinations shown at checkout. We may be unable to ship to restricted, sanctioned or carrier-excluded locations.
Processing and delivery estimates
Orders are normally prepared after payment confirmation. Delivery estimates are estimates rather than guarantees and may vary by country, peak periods, customs, weather, address issues or carrier disruption.
Free shipping
Standard worldwide shipping is free. Any optional expedited service will be clearly priced before purchase.
Customs and import charges
Customers are responsible for customs duties, import VAT, brokerage fees and similar destination charges unless checkout expressly confirms they are prepaid.
Address accuracy
Customers must provide a complete and accurate address and reachable mobile number. Additional cost caused by an incorrect address, refusal or repeated failed delivery may be deducted where permitted.
Tracking and delays
Tracking information is provided when available. Carrier scans can be delayed. Contact info@bodylume.com if tracking has not updated for an unusual period or the parcel appears lost.
Lost or damaged parcels
Report loss, damage or missing contents promptly with the order number and supporting photographs where applicable. We will investigate with the carrier and provide the appropriate remedy under applicable law.